Municipal account problems still not solved – Municipality disagrees

Emalahleni Local Municipality are quick to blame residents for not paying their municipal accounts, but they are not coming to the party themselves.

Thirteen months down the line and residents still battle to get accurate accounts timeously.

Residents are now calling for an audit to be done on the year old financial system that was implemented in July last year.

WITBANK NEWS asked residents online if they still experience problems with their municipal accounts after the municipal manager, Mr Sizwe Mayisela in May said problems with the Vestas financial system was resolved in February.

“The majority of the system’s errors and inadequacies in the new integrated financial system were resolved by Vestas at the end of February 2018 and the municipality will therefore become able to pay the current usage of electricity to Eskom within a few months.”

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Do you have a problem with your municipal account?

Account frustration boiling over

In an answering affidavit, requested by the Save Emalahleni Group, on questions about the integrated financial system Mayisela said,

“The municipality has been verifying and correcting consumer accounts issued between August 2017 and February 2018 since the end of February 2018. The municipality has to date verified about 80 000 of this consumers accounts. Since the end of March 2018 the current monthly consumer accounts have been verified to be correct.”

Contrary to Mayisela’s statement there are still huge problems with municipal accounts. Sixty six comments were received and the golden thread is ‘we have a problems with our accounts’.

Ronell Strauss Mostert commented on WITBANK NEWS’s question ‘Do you think it is time for an audit?’ and said:


Municipal Manager Mr Sizwe Mayisela states thatthe current monthly consumer accounts have been verified to be correct.

“Yes, sooner than possible and insist appointment of able bodied accountants to do the billing of accounts. It is now 13 months on the ‘new’ system that does not work because it is too complicated to the people to figure out.”

“Yes and with the level of incompetence displayed by the municipality by not billing Emalahleni residents’ accounts correctly, myself included. I think a serious reshuffle is required as soon as possible. Every month you have to go and queue to query their ridiculous monthly statement. Sometimes you get billed above R2k plus for water for household use, does this make any logical sense? Sometimes they don’t even take the meter readings and then we have to pay based on the thumb sucked readings,” Mandla Lubisi said.

The Save Emalahleni Group filed their supplementary affidavits on August 27.

Now it is up to judge René Tolmay to decide whether an intervention into the municipal affairs is due or not.

  AUTHOR
Zita Goldswain
Assistant Editor

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